I like Zebra's positive company culture. Zebra is worldwide multinational corporation and still there exists strong commitment for progressive environment, not only in the sense of company profit, but also in development of each individual. My colleagues are basically one on my best friends. I am really grateful that I work in multinational team, where each person is giving me something special and inspire me by their unique culture and knowledge.
Hana, Senior Customer Support Representative, Non-technical Customer Support
I started as Customer Representative supporting French speaking customers. In 18 months I was promoted to senior position, being responsible for trainings, supporting specific customers and solving more complex and escalated cases. Later I applied for internally open position within non-technical department and I was chosen as the best candidate. Since then I have been managing team of 8 people as Supervisor of Fastrack team.
Klára, Supervisor Fastrack
My job is never boring and I never really know what to expect when going in the office in the morning. For someone who is open and creative, is not afraid of challenges and who likes to learn new things and work in an international multi-cultural environment, Zebra Technologies is the perfect employer. The working environment in Zebra is really good and the best I have ever worked in. All colleagues are very nice and always willing to help if they can.
Jenny, Renewal Operations Lead, EMEA & APAC
I would say that Zebra is one of the most caring companies in Brno. There are not so many restrictions like in other corporations. I would say that employees are quite free here in decisions and regarding personal needs as well. People are great and willing to assist anytime. Zebra itself is very dynamic company where career possibilities are offered if you are interested in them. Even if you do not want to grow in career you still can do your job and you are recognized by others. If you are willing to work, Zebra helps you to grow.
Zuzana, Customer Experience Lead, Customer Support
I have started as customer service representative, after working in company for around one and half year I was promoted to senior position. After my third year in the company I have applied for the temporary assignment in Incident management team and managed to pass, therefore I was working half of my time as Reporting & Analysis support for this team for 7 months. I was also recently promoted to the lead position. I like the opportunities in Zebra.
Pavlína, Customer Experience Lead, Fastrack
I like the opportunities in Zebra. You can start on entry level position and if you are good in what you do you have opportunity to move to a higher position or you can apply for totally different position within the company. I also like the internal and external trainings Zebra offers, I think they are really good.
Hana, Supervisor Customer Support
Zebra Technologies is a global leader respected for innovation and reliability, Zebra offers technologies that give a virtual voice to an organisation's assets, people and transactions, enabling organisations to unlock greater business value.
Zebra Technologies with more than 15 years of expertise in Brno and over the past five decades globally drive attractive and sustainable profitable growth. Excellent execution on our strategy brought 13 percent sales growth in 2018. We are encouraged by our strong momentum and therefore we understand the need for continuous employee development, education and growth which is supported also by our awarded career development.
Zebra is expanding its service renewal model to make it easier for our internal and external customers to do business with us. A focused coverage model that segments renewals by value, as well as path to market, is being developed that will foster best practices.
• Provides price quotes and re-quotes to internal team members, partners or end user customers on Zebra’s services.
• Consistently executes against all service level agreements and key performance indicators which may include quote turnaround time, sales targets, quote accuracy and other metrics.
• Demonstrates an understanding of assigned region, vertical and customer base. Provides support to internal sales team.
• May be responsible for tracking renewal performance data and attending renewal tracker calls.
• Works collaboratively with other internal stakeholders to ensure orders can be delivered as quoted.
• Preferred Education: high school or equivalent
• 1-2 years of experience in customer service or finance as an advantage
• Professional level of languages: English (min. B2)
• Strong written and verbal business communication skills
• Knowledge of MS Office products (advanced knowledge of Excel as an advantage)
• Good analytical skills, a customer-oriented person with proactivity and attention to detail
This position is maternity cover with a limited contract (possibility to prolong)
• 5 weeks of vacation, 5 sick days and 2 volunteer days paid off
• Multisport card with 75% covered by Zebra
• Training and personal development in soft skills and hard skills, access to our internal learning portal at all times and also internal career opportunities among Zebra departments (job rotation and guest programs)
• Free language courses
• Benefit plus card with cafeteria system
• Annual bonuses based on financial results
• Yearly salary increase according to individual performance
• Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
• Meal contribution
• Life & Pension insurance contribution
• Company preschool (in Czech or in English)
• Discount at our partners (T-Mobile, Banks, HP, Dell, Microsoft Office)
Zebra is a US business that has been established for 50 years and sells innovative technology solutions within barcode and product identification. That means RFID, barcode scanners, printers, data analytics, and software. We employ over 7,000 people across 100 locations in 50 countries.
Our solutions are used by BMW, Amazon, DHL, Tesco’s and numerous hospitals around the world and even the NFL! Zebra in Brno was awarded as a TOP employer of the year 2018 in Jihomoravsky kraj and also ABSL Diamonds Awards 2019 for innovations.
Please, send your CV in English. We are looking forward to your application!
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